For those who are considering using our Wi-Fi software, we’ve put together a handy little guide to show you how you can make the most of your customer experience.
Using H.I.T.S & Purple Wi-Fi
Yes. Our services provide content filtering to stop users viewing or downloading the wrong type of material on your premises.
It also keeps you compliant with:
- Data Retention
- Data Protection
Customer information is vital any business, from the biggest of the big to those who aren’t quite there yet but who want to get there.
PurpleWiFi software can tell you:
The number of visitors on each day
How long they stayed
What time of day
What age range
Are they talking about you on Social Media?
Once you know this, you can build up a picture of your customers. Tailor offers & promotions to meet their needs.
Simply put, yes. Using simple software you can target your clients with special offers and coupons. Target them via Twitter, Facebook & Linkedin.
A great idea for food & drink related business. Start sending messages with pictures of your food and any offers about 10:30 am. You should have a queue about 11:55 am
Spend a few moments first thing in the morning creating your messages, set the times you want them to go out.
Set limits and control times.
Yes. You will need to purchase a seperate router, this will piggyback onto your current broadband router. It’s this second router that creats a second network and keeping your business computers safe.
In most cases the new router would be low cost.
In the event that you do require new or additional equipment, we can provide you a comprehensive site survey, free of charge, advise which system is right for you and even fully install and test it.
Do It Yourself
Most likley not. We’ve seen organisations do it themsleves, they don’t configure their network correctly. They have no means of knowing who’s using their Wi-Fi or what users are viewing or downloading.
- What if someone was to use your network for illegal activities?
- Who do you think will get blamed when it gets traced back to your organisation?
- Do you want the aggrivation and potential damage to your good name?
You know your regulars to say hello to. You could ask for their e-mail address and send the odd eshot now and again.
You can tell them when you see them next. Try handing out flyers.
Have have you got your customers details in the first place?
To be fair, most modern routers do allow you to create a guest network.
Is your open Wi-Fi configured correctly and secure?
Your current router up to date?
Most likely you’re not. Giving out the same password or having on a sign somewhere is no real form of security.
If you have 20 users all using the same password, you still have 20 users who all look like the same person as far as the router is concerned.
What are they up to?