A note from Harrison I.T Services. Please forgive the legal speak and terminology below. We live in a world of lawyers and this means that you need to read and sign the following legal notice before we carry out any work in relation to your PC/ computer systems.

I promise that your satisfaction is important to me, your business is valued and I will always do whatever is in my power to meet your needs. That being said… please read the following document carefully!


HARRISON IT SERVICES DISCLAIMER

The following terms are used in this document:

Harrison IT Services, meaning the owner, representative(s) and/or employee(s) of Harrison IT Services

Client, meaning the customer(s) dealing with Harrison IT Services.

Service, meaning the service(s) supplied by Harrison IT Services to the Client.

Payment, Terms, and Release of Liability.

Client agrees to the following terms for service rendered by Harrison IT.

Payment Terms: 7 Days from date of invoice

Client agrees to pay a predetermined fee for Harrison IT Services to perform service(s) for the Client. This fee will only be waived if the service provided by Harrison IT Services does not rectify the Client’s issue. Harrison IT Services reserves the right to refuse or terminate service at any time without notice. Residential or Commercial Client agrees to Harrison IT Services for all charges upon completion of service.

Release of Liability:

CLIENT AGREES TO RELEASE AND HOLD HARMLESS HARRISON IT SERVICES FROM ANY AND ALL LIABILITY ASSOCIATED WITH THE PERFORMANCE OF SERVICE OR THE PROVISION OF PARTS, AND ACKNOWLEDGES THAT HARRISON IT SERVICES OFFERS NO EXPLICIT OR IMPLIED WARRANTY OR GUARANTEE ON SERVICES PERFORMED OR PARTS PROVIDED, OTHER THAN THE MANUFACTURER’S WARRANTY, FURTHER:

1. Client acknowledges that due to the nature of the service being performed, there is potential risk of damage or loss including, but not limited to, damage to Client’s home office, computer hardware, cabling, hubs, routers, switches, peripherals, accessories, and furniture, as well as potential risk of damage, corruption, or loss of computer software, applications, data, and data storage media.

2. Client agrees to release and hold harmless Harrison IT Services from all liability for damage or loss as well as any incidental or consequential material or financial damage or loss that may result from the actions of Harrison IT Services, its agents or service representatives.

3. Client grants Harrison IT Services, its agents and service representative’s access and permission to physically disassemble any and all computer systems, components, networks, cabling, hubs, routers, switches, peripherals, and accessories.

4. Client grants Harrison IT Services, its agents and service representatives access security rights, and permission to open, view, and modify, edit, delete, or otherwise manipulate Clients computer software, applications, data, and data storage media including, but not limited to the computer Operating System, word processing, spread sheets, databases, workflow, graphics, audio, video, system drivers and libraries, and any other type of software or data that may be contained on Clients computer system or network.

5. Client grants Harrison IT Services, its agents and service representative, permission to physically access Clients home or office property where Clients computer system and/or network reside.

6. Client grants Harrison IT Services, its agents and service representative, permission to perform modification to Clients home or office property for the purpose of installing or troubleshooting computer and/or networking hardware, cabling, hubs, routers, switches or peripherals. Modification may include such practices as drilling through or disassembling furniture, walls, floors, carpet, or trim, laying and removing cabling and devices including affixing cabling and devices to furniture, walls, floors, or trim, using nails, screws, staples, hangers, or plastic ties.

7. Client grants Harrison IT Services, its agents and service representative, permission to download and/or install software on Clients computer and/or network, including but not limited to, virus scanners, diagnosis and repair utilities, drivers, libraries, and software requested to be installed by Client.

8. Client grants Harrison IT Services, its agents and service representative, permission to install hardware in Clients computer and/or network, including but not limited to, memory chips, processor chips, cooling fans, batteries, hard drives, tape drives, storage devices, modem and communication devices, audio and video cards, network interface cards, hubs, routers, switches, printers, scanners, cables, and other hardware requested to be installed by the Client.

Harrison I.T. Services strongly advises that Client safeguard critical data by backing up said data prior to any services performed by Harrison I.T. Client is responsible for any backup, archiving, or protective storage as well as restoration if required, of Clients data.

Harrison IT Services has a No Refund Policy, once sales or services are completed and paid the sale is final. Harrison IT Services is a provider of billable on site and remote services.

The performance of services by Harrison IT Services does not imply availability of telephone, remote or on-site technical support. This document constitutes the entire agreement between Client and Harrison IT. No other agreement whether verbal or written shall be in effect except if agreed to and authorized in writing.

By reading this document and/or entering into service(s) or sale(s) with Harrison IT Services, Client indicates that he/she has read and understands, and agrees to the terms of this Payment Terms and Release of Liability form, which is kept on file at the offices of Harrison IT Services.

 

A note from Harrison I.T Services. Please forgive the legal speak and terminology below. We live in a world of lawyers and this means that you need to read and sign the following legal notice before I carry out any work in relation to your PC.

I promise that your satisfaction is important to me, your business is valued and I will always do whatever is in my power to meet your needs. That being said… please read the following document carefully!


Terms and Conditions

This document is intended to give clear information on your rights, as well as our Terms & Conditions of business. We have tried to make them clear and to describe them in simple terms using plain English. If you have any queries on these terms or do not understand them, please contact us for a full explanation.

The sections of this document are:

Warranty / Guarantee

Working Hours

Standards of Service

Our Terms

Complaints P